PLUSHIE PRE-ORDER STATUS

HONEY PLUSHIE

5.4.24 - We are nearly halfway through our shipments! We have sent out 170/300 pre-orders so we're on the last stretch! Again, please bear with us as quality inspection is a tedious process! (We are checking each plushie for any defects, cleaning up any loose furs, trimming any fur that covers important features, reshaping the plushies, etc.) Our goal is to have all of the Honey plushies shipped out by the end of May!

4.9.24 - We have received our shipment of all 1,000 Honey plushies from our manufacturer! YAY! Please bear with us as we now have to quality inspect each of them ourselves to ensure they look their Sunday best when they arrive in your home! We had nearly 300 pre-orders and have already begun shipping out plushies in the order they were received. This process will likely take us a while (several weeks to a couple months) before we get through every order. We have temporarily removed the Honey plushie from our shop until we can send out every pre-order!

12.5.23 - Production has officially begun! It can take several months for all plushies to be completed - then another month or more to ship to us (the import/Customs process can have long delays), then it takes us another month or so to do final quality inspections and ship out each order. We kindly ask for your patience on this long and tedious process. We are a very small team of 3 managing hundreds of orders in addition to puppet cloning and creating video content - so it will take some time before the plushie is in your arms. We estimate early summer 2024 for orders to start being shipped out.

10.13.23 - Preorders have opened and we are in the early stages of the ordering process, so manufacturing has not begun. We expect to receive our Honey plushies sometime in late Spring/early Summer of 2024!

PINKY PLUSHIE

2.7.24 - Pinky plushies are still in the manufacturing process! At this time, we are still anticipating Pinky to be shipped out sometime in Summer 2024 provided everything goes smoothly with our manufacturer's shipping process. We thank you so much for your patience!

11.6.23 - Pre-orders will open up on Friday, November 10th at 12:00am Pacific Standard Time! (early access for Patreon members all day on Thursday at 12:00am PST.) We anticipate being able to ship Pinky plushies out in summer 2024.

We will be doing a Launch Sale and each Pinky plushie will be $30 each for 1 day only! (Or 2 days if you're a patreon member!)

Beginning November 11th at 12:00am PST, the pinky plushie will revert back to its normal price of $35 each.

10.22.23 - The Pinky prototype has been approved and pre-orders will open soon!

ROLAND PLUSHIES

12.11.23 - ALL Roland pre-orders have FINALLY been shipped! It's been a whirlwind of a month, but we're so happy to have finally reached a stopped point. We still have Roland plushies in stock, however we will be halting online Roland orders for a little bit so that we can take a break and focus on other things until we feel ready to tackle this work load again!

11.29.23 - We are temporarliy closing Roland orders until we are all caught up on shipping pre-orders out. We have shipped 304 out of 456 pre-orders! We are almost done shipping out ALL of the May orders, then we will be finishing up any orders placed between June and now! Thank you for your patience on this. The quality inspections are a process as we make sure to comb out any fur that was sewn into the seams and trim away any flyways. We want these Rolands to be dressed in their sunday best when they arrive at your home! :)

11.15.23 - The first 161 orders have been shipped! You will receive an email notification with the tracking number

11.9.23 - THE PLUSHIES HAVE ARRIVED! We are quality inspecting all of them and will be shipping out batches as we go in the order received!

10.24.23 - Our manufacturer alerted us this morning that our expected delivery date is now the first week of November. We are incredibly bummed to hear of this delay and we kindly ask for your patience. Because we are the mercy of the import process and delays are common, we cannot control the speed in which we receive them. However, we guarantee the second the plushies arrive in our possession, we will prioritize ALL plushie pre-orders and ship them out immediately.

10.13.23 - Our manufacturer told us we should be receiving our shipment of plushies by the end of October! We will begin shipping out to customers immediately upon arrival. Please be patient with us as we have over 400 orders to quality inspect and process. We will be shipping them out in the order in which we received them. You will likely receive your plushie sometime during the end of October or first few weeks of November!

PRE-ORDER F.A.Q

WHY DOES IT TAKE SO LONG FOR MY ORDER TO BE DELIVERED?
Manufacturing a plushie is a tedious process. It can take 6 months - 1 year just to get the plushie design locked down, about 4 months to mass produce the sample, and then another 30-90 days to ship the large batch of plushies to us. During that time, a number of things can cause delays, including but not limited to holidays, travel issues, weather, and customs. We ask for your patience on this process - we, too wish it didn't take so long!

WHY DO YOU DO PRE-ORDERS?
As a small business, ordering a product to be mass produced is very expensive. We don't have the capital to be able to purchase 1000 plushies from a manufacturer up front. Opening up pre-orders not only helps us fund the costs needed to place the order, but gives us an idea of how well a product we design will sell. If we were to purchase 1000 plushies from a manufacturer and only have 100 people buy it from us- that would really hurt us. But if we have a pre-order launch and see that we only got 100 plushies ordered, we can adjust the amount of plushies we purchase so that we don't waste money or materials.

Pre-orders are the only way we're able to afford this process, and we appreciate you for placing a pre-order with us!

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